Account Manager
American Rental Home Furnishings American Rental Home Furnishings Bardstown, KY Bardstown, KY Full-time Full-time Estimated:
$35.
2K - $44.
6K a year Estimated:
$35.
2K - $44.
6K a year 19 hours ago 19 hours ago 19 hours ago No matter where you are headed, American Rental is the place to startIt will be the best decision you ever make! RESPONSIBLITIES The Account Manager is responsible for contacting all customers whose Rental Agreements have expired and for working with them in whatever way feasible to maintain the account.
This position, though requiring extensive telephone collection-type activity, is more a sales than collections job.
The Account Manager's priority is to resell the Rental Agreement and educate the customer rather than simply call to collect money.
Specific Duties Monitor successful implementation of daily contact programs:
calls, texts, mail, etc.
Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer needs, expectations or problems.
This will most often be done by phone but may require going to a customer's residence to either discuss an account or pick up the merchandise either at the customer's request or as dictated by Company Policy (in accordance with Account Management Training).
Demonstrate diligence, urgency, impartiality and consistency regarding account management.
Contact references on all accounts that do not return calls.
Mail letters according to the mail program.
Recognize and create opportunities to renew customer agreements.
Schedule voluntary pick-ups of merchandise when the possibility of bringing a Rental Agreement current is not likely.
Handle field collections.
REQUIREMENTS Ensure the store meets sales targets and goals.
BENEFITS Wage plus delivery bonuses Paid vacation - 1 week after only 6 months! Medical, dental, disability and life insurance with dependent option after 60 days.
401(k) with company match Career advancement training Employee Referral bonus Employee discount on merchandise (purchase/rent-to-own) Job Type:
Full-time
Benefits:
401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
1 year Supplemental pay types:
Bonus pay Travel requirement:
No travel People with a criminal record are encouraged to apply Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$35.
2K - $44.
6K a year Estimated:
$35.
2K - $44.
6K a year 19 hours ago 19 hours ago 19 hours ago No matter where you are headed, American Rental is the place to startIt will be the best decision you ever make! RESPONSIBLITIES The Account Manager is responsible for contacting all customers whose Rental Agreements have expired and for working with them in whatever way feasible to maintain the account.
This position, though requiring extensive telephone collection-type activity, is more a sales than collections job.
The Account Manager's priority is to resell the Rental Agreement and educate the customer rather than simply call to collect money.
Specific Duties Monitor successful implementation of daily contact programs:
calls, texts, mail, etc.
Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer needs, expectations or problems.
This will most often be done by phone but may require going to a customer's residence to either discuss an account or pick up the merchandise either at the customer's request or as dictated by Company Policy (in accordance with Account Management Training).
Demonstrate diligence, urgency, impartiality and consistency regarding account management.
Contact references on all accounts that do not return calls.
Mail letters according to the mail program.
Recognize and create opportunities to renew customer agreements.
Schedule voluntary pick-ups of merchandise when the possibility of bringing a Rental Agreement current is not likely.
Handle field collections.
REQUIREMENTS Ensure the store meets sales targets and goals.
BENEFITS Wage plus delivery bonuses Paid vacation - 1 week after only 6 months! Medical, dental, disability and life insurance with dependent option after 60 days.
401(k) with company match Career advancement training Employee Referral bonus Employee discount on merchandise (purchase/rent-to-own) Job Type:
Full-time
Benefits:
401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Experience level:
1 year Supplemental pay types:
Bonus pay Travel requirement:
No travel People with a criminal record are encouraged to apply Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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